![]() ![]() ![]() ![]() Step 1: Get another phone and get in touch with Tracfone customer care service at 80. Instead, use the following procedure to get a new randomly generated PUK. Also, note that you cannot use an old PUK again. Even if you enter the correct PIN, the phone will remain locked. At this stage, your phone is already blocked. Your phone will prompt you for a PUK code immediately after getting the PIN wrong for the third time. You have to source your PUK code from Tracfone. Since the PUK codes are unique for each subscriber, you cannot use them interchangeably. The PUK unlocks the phone and the Subscriber Identity Module card, depending on which one is blocked. When your phone gets blocked either because you have entered the wrong PIN three times or get reported stolen, you will require a PUK code to unblock it.
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